Sanctions Specialist

Your mission:

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking.We are looking for an analytically minded Sanctions Specialist to join our growing Operations Team. As part of the Sanctions Operations team, you’ll play a vital role in ensuring the operational success of our teams. You’ll dive into performance data, identify areas for improvement, and drive actionable insights to help us deliver exceptional results.

Here’s how you’ll be contributing to the team:

• Collaborate with the Sanctions Senior Team Lead and Sanctions Projects Lead to drive operational excellence across our external and internal teams.
• Monitor and analyse the performance of our Sanctions teams, identifying trends, challenges, and opportunities for improvements. Examples include:
• Investigate and resolve issues and pain points, collaborating with our Product and Engineering teams to implement solutions.
• Design, optimise, and execute daily operational process controls to ensure efficiency and compliance.
• Use BI tools (and ideally SQL) to conduct in-depth data analysis across agent and team level performance, QA scores, and scheduling
• Create and maintain MI dashboards, providing clear and actionable insights to key stakeholders across the business.
• Deliver data extracts, reports, and analysis to support decision-making and solution development.
• Partner with our Workforce Management (WFM) team to optimise capacity planning and headcount distribution.
• Work cross-functionally to ensure exceptional customer experience.
• Build and maintain strong partnerships with Product, Analytics, Engineering, and Compliance teams to align on goals and deliver seamless solutions.
• Develop deep expertise in all Sanctions processes and tools, becoming the go-to person for insights and guidance.

About You:

• Numerate: You have an analytical mindset, meticulous attention to detail, and strong problem-solving skills (preferably from a STEM background).
• Proactive & Adaptable: You are proactive, adaptable, and comfortable juggling multiple priorities, with a desire to improve metrics and drive change.
• Data-Driven: You have a keen eye for detail, enjoy diving deep into data to uncover insights, and are comfortable translating these insights into actionable recommendations.
• Great Communicator: You possess excellent verbal and written communication skills.
• Dynamic Environment: You thrive in a fast-paced, collaborative environment where no two days are the same.
• Technical Skills: Proficiency in Microsoft Excel/Google Sheets (basic to intermediate level).
• Willingness to Travel: You are willing to travel as needed (we have teams in the USA, London, Estonia, Hungary, India, Malaysia, and Japan).
• You are eligible to work in Estonia - we don't offer visa or relocation support for this role.

Additional Skills That Would Be a Plus:

• Experience using SQL.
• Familiarity with BI tools (e.g., Looker, Metabase, Superset).
• Experience or understanding of the Sanctions domain.
• Additional language skills relevant to one or more jurisdictions in which Wise operates.

If you’re ready to take on an exciting challenge and make a meaningful impact, we’d love to hear from you!

Please submit your resume and cover letter in English. In your cover letter, please describe a situation where your analytical mindset and technical skills (using tools such as Excel, Google Sheets, BI platforms, or SQL) enabled you to solve a complex problem or drive significant improvement in a fast-paced environment. In your response, include how you managed competing priorities and how your approach could add value to our team.

Note: Applications without a cover letter will not be considered.

Hiring Process

1. Application Review: We’ll evaluate your experience and skills.
2. First Interview: We'll assess your analytical expertise, career aspirations, and personal motivations to determine how well you align with this role and our organization.
3. Final Interview: We will assess your problem-solving skills, logical reasoning, and key aspects of project and stakeholder management to evaluate your ability to drive impact in this role.

#LI-KM1

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Instagram.