Outsource recourse cases to debt collection agencies or external lawyers if needed
Train and consult colleagues on recourse topics, recoursable cases recognition, liability aspects, collecting and securing evidence, etc.
Make sure relevant primary steps on subrogation/recourse have been done correctly
Settle disagreements and ensure quality of customer and debtor service
Continuously improve subrogation/recourse area
Cooperate closely with other units and stakeholders, including product managers, claims handlers and investigators, communication department, sales, etc.
What do we expect from you?
University degree in law
2+ years of experience in subrogation/recourse, debt collection or civil liability, including handling cases in court
Ability to find and use needed legislation and court practice
Good communication and negotiation skills, focus on quality customer service
Good level of time management, self-leadership, and emotional resilience
Proactivity, attention to detail, collaboration, fairness
Fluent spoken and written Estonian and English language skills
Proficiency in MS Office applications (Word, Excel, PowerPoint, Outlook, Teams)
Our promise to you
Monthly salary 2500€-3500€ gross depending on your qualifications and experience, yearly bonus program
Job location in Tallinn or Tartu, with the possibility to work partially from home office
Highly skilled professional environment, strong company culture, supportive leadership
Access to personal development, training, and career opportunities
Various benefits including health insurance, Stebby sports compensation, additional vacation days, fresh fruit in the office, and more
Insurance product discounts for you and your family
Inclusive and caring work environment where everyone is welcome
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