2023-08-23 14:48:55
Card Fraud Specialist

Card Fraud Specialist

WALLESTER AS
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Responsibilities:

  • Monitor card transactions for fraudulent activities and mitigate risks
  • Analyse fraud alerts and suspicious transaction patterns to detect emerging fraud trends
  • Investigate customer disputes, process chargebacks, and ensure timely resolution
  • Collaborate with internal teams and external institutions to report fraud, prevent fraud, and assist with fraudulent charges
  • Maintain compliance with industry regulations, fraud prevention policies, and company procedures
  • Prepare detailed reports and documentation related to fraud trends and dispute resolutions
  • Stay updated on the latest fraud tactics, industry developments, and security technologies

Requirements:

  • Detail-oriented and analytical skills
  • Good English language skills
  • Previous experience as a Card Fraud Specialist, Chargeback Specialist, or Disputes Specialist
  • Experience in card fraud detection and disputes management
  • Analytical mindset
  • Proficiency in fraud monitoring systems
  • Understanding of disputes handling and chargeback regulations
  • Meticulous personality
  • Confident communicator
  • Ability to thrive in fast-paced environments

Company offers:

  • Competitive salary 
  • Career opportunities
  • Medical Insurance upon the completion of the probationary period
  • Supportive and caring Leadership
  • A modern office in the center of Tallinn
  • A chance to work as part of a highly motivated and talented team
  • Referral program 
  • Stebby
  • Team building and Company Events
  • Free parking

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