Value Added Service Manager

OMNIVA is the largest logistics company in the Baltics…
…but we do not just deliver parcels. Omniva is also the third most loved brand in the Baltics which has shown the fastest growth over the last year.

The secret is that we know it’s not just letters and parcels – it’s a special feeling that connects plas and people with invisible strings of happiness.

We are looking for someone who is excited to develop, manage, and optimize value-added services!

Apply if you would be happy to:
-oversee services operations, including customer returns and DDP, ensuring service availability and profitability
-propose and implement service enhancements aligned with strategic goals and client needs
-scale existing solutions to new markets as per company strategy, leveraging proven methodologies
-develop and manage pricing strategies for service offerings to attract customers and drive profitable revenue growth
-assist the Sales team in client meetings, setting up services, ensuring seamless integration and operation
-conduct monthly analysis of services performance, adjusting strategies to optimize profitability and efficiency

We will be happy if you:
-have experience 3-5 years in logistics, ecommerce, product or service management
-have bachelor's degree in Business Administration, IT or related field
-have experience of managing complex projects, including service development and market expansion
-have strong ability to analyze data, interpret results, and make data-driven decisions
-are fluent in English

We are happy to offer you:
-to be employed in Vilnius or Kaunas and can expect a supportive team in all over the Baltics
-exciting role in a quickly evolving logistics company, opportunities for personal growth and development
-a flexible work environment with hybrid work model