2023-08-23 14:48:55

Technical Assistance Coordinator

Occasional remote work possibility

Your job responsibilities:

  • Provide Scania technical support services to Scania Eesti customers; 
  • Book service times for Scania Eesti customer vehicles abroad; 
  • Check invoices received from other countries and prepare invoices for technical assistance cases; 
  • Coordinate the provision of Scania emergency services; 
  • Contact the global Technical Assistance Service for customer complaints. 

As a good candidate, you have:

  • The ability to work independently and make decisions within your competencies; 
  • Appropriate secondary or higher education; 
  • Desired knowledge of the heavy truck industry and the technical design of vehicles; 
  • Very good organizational and administrative skills; 
  • High stress tolerance and empathy; 
  • Very good knowledge of Estonian, English, and Russian; 
  • Good computer skills. 

We offer you:

  • Professional training and guidance from experienced colleagues; 
  • Daily work in the Baltic organization with international cooperation worldwide within the Scania Group; 
  • Strong motivation package, including family and health care benefits, loyalty program and company events, 
  • A good balance between working in the office and from home.