Support Specialists with Nordic languages

As a Customer Support Specialist, you will be responsible for

• Bringing great customer service to the customers via phone and e-mail,
• Providing accurate information about new bookings, rebooking's and cancellation options for air and rail travel, hotel bookings and more
• Finding solutions for each individual customer to ensure their journey runs smoothly

This role offers flexibility in terms of where you work: Either from the comfort of your own home, or from one of our offices! This job is available primarily fulltime, but we also offer part-time employment! This is a flexible way to decide how you want to work with us, anywhere from 50 - 100% (note: the training period is fulltime only, part-time is possible after this stage).

Planned start dates 07/04/2025

Working hours: Work in 8,5 h shifts, Monday to Sunday, from 9 AM till 8 PM

Location: Work from home (in Estonia) or office (Maakri 19/1, Tallinn & Soola 3, Tartu)

Our recruitment process consists of a short phone interview, an online test, finally an interview and a background check. If we turn out to be a match, we'll be happy to make an offer!

Be informed that recuritment is handeled by Recruiter who is based in Sweden, so heads up if a Swedish number is calling you - it must be our team! ?

To do great in this role, you must be fluent in Swedish, Norwegian or Danish and have a good command of English as we will handle both Swedish, Norwegian and Danish markets (Danish will be separate). Other than that, we'd love for you to be flexible and dynamic addition to our team.

• A competitive base salary
• Bonus up to 250,- Euros/Gross
• A job you can do from the comfort of your own home or from our offices in city center - you choose!
• Additional health insurance
• Expenses subsidy (phone, internet, parking, sports, etc.) of 60 EUR/net per month
• Supportive and fun coworkers (if we do say so ourselves)