Studio Assistant

The Office Assistant at ZA/UM merchandising department plays a crucial role in the smooth operation of our Atelier brand. This position involves a blend of logistical management, inventory oversight, and communication.

 

• 30 hours per week
• Hybrid role
• 3-4 times a week in Tallinn office, occasional home working
• 6 hrs p/d including 30mins lunch.

Responsibilities:

• Inventory & Warehouse Management
• Track and record all incoming and outgoing materials in our warehouse/manufacturing software.
• Ensure stock levels (both raw materials and finished products) are up to date and organized.
• Assist in optimizing the use of our warehouse system for better material tracking.

 

• Production & Material Preparation

• Prepare materials for manufacturing (e.g., cutting, sorting, or organizing according to product recipes).

• Assemble materials before sending them to manufacturers.

• Work closely on quality control, labeling, and short-term storage of products.

 

• Logistics & Production Support

• Coordinate and handle urgent material deliveries within the city.

• Assist in responding to last-minute manufacturer requests.

 

• Customer Service & Order Management
• Respond to customer inquiries via email in a professional and timely manner.
• Assist customers with order updates, shipping issues, and general product questions.
• Work closely with our shipping partner to resolve delivery-related concerns.

 

• Administrative & Office Support
• Help with website updates (e.g., updating product availability, small content changes).
• Assist in creating necessary paperwork related to production, orders, inventory, and shipping.
• Help document processes and create necessary manuals to improve workflow and ensure consistency.

 

• Optional: Product Development Participation

• For those interested, there’s an opportunity to be involved in product development.

• Assist with sourcing materials, brainstorming new product ideas, or improving existing designs.

 

Skills & requirements

• Communication Skills: Possess great verbal and written communication skills, enabling effective interaction with various teams and external partners.
• Professionalism and Teamwork: Demonstrate a professional attitude and the ability to work considerately within a team environment.
• Self-Motivation and Learning: Show a high degree of self-motivation and continually seek opportunities for learning and self-improvement.
• Organisational Skills: Exhibit excellent organisational abilities, with a keen eye for detail and the capability to manage multiple tasks efficiently.
• Independence: Ability to work effectively and make decisions independently, demonstrating initiative and responsibility.
• Language: Estonian, English

 

We Offer:

• Competitive salary.

• Employee Share Option Plan (ESOP) – an opportunity to own a part of the company and share in its growth.

• Excellent career development opportunities.

• The chance to work with some of the most exciting people in the video game industry.

• Christmas closure.

 

ZA/UM is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. The organisation - in providing goods and/or services and/or facilities - is also committed against unlawful discrimination of customers or the public.

About Us: Since 2015, ZA/UM Studio has been at the forefront of artistic achievement within the video games industry. Driven by a commitment to video games as an art form and endless intellectual curiosity, we are now a studio with a portfolio of projects and a global team of over 75 people.
We are committed to creating narrative-driven games that challenge the boundaries of art and storytelling. We do not shy away from social commentary or challenging industry conventions. The foundation of our artistic pursuits is collective creativity, we view teamwork and camaraderie as essential.