STAFF CONCIERGE (0,4 load position)

TASKS: 

• Support newcomers for smooth relocation by establishing initial contact, assessing accommodation needs and housing arrangements, providing ongoing relocation assistance.
• Provide communication and administrative services, including preparing informational leaflets, assisting to obtain any elements related to the settlement (ID codes, utilities, bank accounts, family doctor), and offering specialist contacts.
• Provide family integration support by assisting with nursery and school enrolments, finding babysitters, sharing social activity suggestions for spouses like information on job-seeking opportunities, languages courses etc.
• Provide staff concierge services by assisting with daily tasks such as doctor appointments, booking a taxi or car, other organising services at the workplace etc.

REQUIREMENTS: 

• A level of post-secondary education attested by a diploma.
• Minimum of 3 years of experience in administration or any position related to people relocation/integration.
• Proven experience in administrative work, with the ability to work under pressure and adapt to changes in a rapidly evolving work environment.
• Good knowledge of Estonia’s localities, with the capability to quickly and efficiently find the right contacts and solutions.
• Fluent English.
• Good organisational skills and decision-making skills.
• Supportive and helpful personality, with co-operative and service-oriented attitude.
• Good communication and interpersonal skills.
• Ability to cooperate smoothly in the multicultural environment.
• Estonian language knowledge is considered an asset based on place of work.