POS Solution Technician

This is Worldline

We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce.  And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape evolution.

The Opportunity

At Worldline, our technology addresses the persistent challenges of the payment world. We’ve established ourselves as a leading payment solutions service provider in the region. If you are seeking a stable workplace, then get ready to join our team in Tallinn, Estonia as a POS Technician! In this role, you will work with an outstanding team that will support and guide you through your job within the Paytech industry.

Igapäevased Kohustused

• Koostada ja muuta töödega seotud teadmiste dokumente
• POS (maksterminali) ja üleandmisdokumendite ettevalmistus
• Kliendi päringute lahendamine telefoni teel
• Viia läbi klientidele POS (makseterminali) kasutamise koolitusi
• Täita kliendipäringuid ettenähtud SLA aja jooksul
• POS (makseterminali) laohaldus ja aruandlus
• POS (makseterminali) elutsükli käsitlemine – tellimine, vastuvõtt, haldamine, hävitamine

Day-to-Day Responsibilities​

• Build and modify knowledge documents related to performed work
• Prepare POS (payment terminals) and transfer documents
• Contact customers via phone to resolve all inquiries that could be resolved remotely
• Conduct training for the clients in regard to POS (payment terminals) usage
• Complete tasks within set deadlines in regard to client inquiry
• POS (payment terminal) stock managing and reporting
• Handling POS (payment terminal) life cycle – ordering, accepting, managing and destruction

Mida me otsime

• Hea eesti keele oskus
• Kasuks tuleb vene või inglese keele oskus
• Kasuks tuleb B kategooria juhilua
• Hea probleemide lahendamise ja suhtlemisoskus
• Töökindlus ja täpsus

What We Are Looking For

• Good language skills in Estonian
• As an advantage, Russian or English language skills
• As an advantage B Category driver license
• Good problem-solving and communication skills
• Reliability and precision at work

At Worldline, you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

Mida meie pakume

• Olla osa ettevõttest, mille eesmärk on teha head ja mis on tunnustatud kui 1% kõige jätkussuutlikumatest ettevõttest kõigis sektorites kohu maailmas
• Teha koostööd inspireerivate kolleegidega ja võimalus õppida, kasvada ja oma karjääri kiirendada
• Ravikindlustus
• Toetus abiellumise, lapse sünni jms korral
• staažikingitus (juubelivanusega
• Ettevõte telefon ja sülearvuti
• Ettevõte bonus (kehtib Worldline’I poliitika
• Palk 1450 kuni 1550 EUR/bruto kuus

What we offer

• Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide
• Work with inspiring colleagues and be empowered to learn, grow and accelerate your career
• Health insurance
• Allowance in case of marriage, the birth of a child and etc.
• Seniority gift (age jubilee)
• Company’s phone and laptop
• Company bonus (applied by Worldline policy)
• Salary level from 1450 to 1550 EUR/gross monthly

Shape the evolution

We are on an exciting journey toward the next frontiers of payments technology, and we look for big thinkers, people with passion, a can-do attitude, and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on society. With an empowering culture, strong technology, and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at careers.worldline.com