As the IT Administrator, you will oversee the maintenance and management of all IT assets, including hardware, software, and SaaS tools. You will ensure the smooth operation of our IT infrastructure, manage IT budgets, and provide device provisioning, network support, and technical assistance.
WHAT WILL YOU WORK ON?
•IT Asset Management: Oversee the maintenance and inventory of all IT assets, including servers, networking equipment, computers, and other hardware. Ensure assets are properly tracked and well-maintained.
•SaaS Tool Management: Manage all Software as a Service (SaaS) tools used across the company. Ensure proper licensing, subscription management, and compliance with terms of use.
•Budget Control: Develop and manage the IT budget, ensuring efficient allocation of resources. Monitor expenditures and provide regular reports to senior management.
•Device Provisioning and Support: Oversee the provisioning of devices to employees, including laptops, mobile devices, and other hardware. Ensure timely setup and support for new hires and existing staff.
•Network and Infrastructure Maintenance: Maintain the company’s IT infrastructure, including networks, servers, and other critical systems. Ensure high availability, reliability, and security.
•Security and Compliance: Implement security best practices to protect IT assets and sensitive data. Ensure compliance with relevant industry standards and regulations. Perform data backup, testing and validation to ensure data integrity and recoverability.
•Technical Support and Troubleshooting: Responsible for providing technical support to employees. Resolve IT-related issues promptly and efficiently.
•Vendor Management: Manage relationships with IT vendors and service providers. Negotiate contracts, ensure service level agreements are met, and coordinate technical support as needed.
•Collaboration: Work closely with other departments to understand their IT needs and provide solutions. Collaborate with the engineering team to ensure IT infrastructure aligns with business objectives.
