The undisputed global leader in sustainable inspirational adventure travel — a catalyst for change towards a greener travel industry. Formed in 1893, Hurtigruten Group is the world’s leading adventure travel group. We have 2,400+ employees worldwide, representing more than 50 nationalities. They form part of three main business areas — Hurtigruten Expeditions, Norwegian Coastal Express and Hurtigruten Svalbard — which offer unique small-ship and land-based adventures from pole to pole.
For 130 years we have pushed boundaries on expedition travel and sailed tourists, locals and cargo around the Norwegian coastline and polar regions. We have made Norway more connected, impacting the lives of millions of people. We continue to share knowledge about wildlife, local communities, science, and the natural world with our international guests.
As a group, we are revolutionising the travel industry’s approach to sustainability through many vital initiatives to protect the world we explore.
Job Description
- Offer consultative selling and service to clients, maximize every sales opportunity through all channels of communication placing outbound calls; e-mails, chat or other
- Guide potential and existing customers to determine and fulfil their travel purchase needs
- Provide an effective, polite, friendly and professional service
Requirements
- German language skills at least level C1 in speaking, writing and understanding are required
- English language on B2 level
- Customer service experience and communication skills
- Ability to handle multiple tasks and demonstrate flexibility
- Self-motivating working style and good planning skills
- Working time: full-time work based on monthly schedules, opening hours Mon-Fri 9.30 - 21 Sat 10 – 19:30 Sun 11 - 19:30.
- Starting date: 03.02.2025.
Company offers
- Stay Fit, Stay Insured: Benefit from a flexible package including sports compensation and extra health insurance. Your health is our priority.
- Time to Unwind: Enjoy 6 extra days off on top of your 28-day annual vacation because your well-being matters to us.
- Learn and Grow: Embark on a language learning journey with our support and expand your horizons.
- Success Breeds Rewards: Your hard work pays off with commission based on your sales. Your success, your earnings!
- Voyages of a Lifetime: Experience fantastic staff benefits for our company's voyages. Pack your bags, we're going places!
- Positive Vibes Only: Immerse yourself in our friendly, positive, and fun atmosphere. Work doesn't have to feel like work!
- Ambition Meets Enthusiasm: Join a team of enthusiastic and ambitious colleagues. We're all in this together!
- Health and Wellness: Hit the gym and relax in our sauna right here in the office. Stay fit, stay zen.
- Party Time: Celebrate with us at different team and company events throughout the year. Let's create memories together!
- World at Your Feet: Experience an international working environment and carve your career path. The world is your oyster!
- Fuel Your Day: Enjoy free tea and coffee to keep you energized and productive.
- Embrace Your Freedom: Work in shifts and enjoy a day off during the week. Freedom never felt so good!
Our company is committed to your success from day one, offering comprehensive training to equip you with all the system knowledge and company information needed to thrive in your role.