Job Description
Teleperformance Greece connects customers with the world’s top brands for more than 30 years. With a team of more than 12.5000 people from 110+ nationalities, we proudly represent the leading global businesses -such as Microsoft, Canon, Netflix, Volkswagen, and Audi- providing Customer Care, Sales & Technical Support services. Take a step forward and enhance your career by working with us for the most well-known brands in the world!
Are you fluent in Estonian with exceptional communication skills?
What you will do:
- Communicate with customers via phone, chat & e-mail.
- Track and follow cases to ensure they are closed in an efficient and timely manner.
- Maintain high customer satisfaction, representing a major brand.
- Provide and maintain strong, professional relationships with all partners and show empathy at all times.
- Work towards reaching targets as set out by the client statement of work as well as internal targets.
Requirements
What you will bring:
- Fluency in Estonian
- Very good knowledge of Russian will be considered an advantage.
- Very good communication skills in English
- Exceptional communication & soft skills, as well as problem-solving skills
- Computer knowledge/tech savviness
- Resourceful, able to multitask.
- Thrive as a team player in a fast-paced, high-energy, change-oriented environment.
Company offers
What we offer:
- Complete support to help you ease your relocation to Greece (we cover your flight ticket expenses, hotel accommodation, and support with the house searching process (-all at no cost to you-)
- Competitive monthly salary + 2 extra salaries per year
- Referral Program: Bring your friends and receive great bonuses!
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State-of-the-art premises, providing a great working environment with relaxing break areas
Work for a Great Place to Work-Certified Company that fosters diversity
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.
