Customer Support Specialist (with Ukrainian language skills)

Experience the thrill of a game-changing career!

Are you looking for a new challenge? Concentrix is a global technology and services company supporting the brands of the future in over 70 countries. We work with well-known companies - the ones you use every day - by improving their operations with new, innovative technologies and solutions. 

Location: Office, Maakri 19/1, Tallinn

Start date: 12th June

Salary: 1500,- Euros / Gross + bonus opportunities

Working hours: Monday to Sunday, work in 8.5 h shifts, from 9 AM to 10 PM

Tasks:

The main task is to provide customer support and service via phone, email, social media, and other phone applications. Our team provides support in Estonian and English, resolving customer inquiries related to the use of the streaming platform (the language in which the service will be provided depends on the language chosen by the customer who wishes to contact our support team).

You will be a great fit, if you,

• Speak Estonian fluently

• Feel comfortable to switch to English language (B2 level, both written and verbal)

• It would also be great if you already have experience in customer support — but if not, no worries, we'll teach you everything you need to know.

What we offer you 

• Additional health insurance

• Expenses subsidy (phone, internet, parking, sports, etc.) of 60 EUR/net per month

• A bonus model based on your and team's performance

• Extra add-on for successful referrals for this role

• Team activities

• Modern office in Tallinn's center