CUSTOMER SERVICE ADVISOR – Norwegian Speaking

• Offer excellent customer support via phone, e- mails, and chats for our main brands: Bosch, Siemens, Gaggenau and NEFF 
• Handle service and spare parts orders
• Handle various customer requests with the help of user manuals, websites and our internal product information systems
• Provide information about products and services and support customers with purchase decisions
• Identify the technical problems or user issues, determine the cause, and offer the best solutions

• You are service-minded, enjoy helping people and possess a caring attitude towards customers
• You can multitask in a fast-paced environment and have quick self-sufficient thinking
• You have worked in customer service before
• You are fluent in Norwegian (verbal and written)
• You can communicate in English
• Work experience in call center would be an advantage

We would like to welcome you in our team!

• Opportunity to work in a successful company with high quality brands
• Exciting and challenging work with a very supportive team
• Home office possibility, however office presence 50% required
• Job-related equipment and furniture provided by the company
• An annual bonus and health benefits
• Profound training and strong support throughout the daily work
• Working time from Monday to Friday during office hours

BSH Contact Center Sales department is located in Tallinn (Lõõtsa 12)

For more information please apply to BSH Home Appliances AB, Ulvi Salundo (HR Business Partner) by e-mail to: ulvi.salundo(at)bshg.com

Selection and interviews are ongoing so please apply as soon as possible and send your CV and motivation letter in English as soon as possible, but no later than on 16.11.2024