Customer Care Consultant (night shift)

IPF Digital is offering an exciting role for a English speaking Customer Care Consultant. Join the joyful team of night workers and be a backbone to our Australian customers.

Key responsibilities:

• Identifying customers needs and advising them on the best solution.
• Professional and fast service in English by phone, chat and e-mail.
• Creating new customer relationships and maintaining existing ones.

• Very good self-expression and communication skills in English, both spoken and written.
• Willingness to work at night (You will be expected, generally, to observe the Australia business hours between 11 p.m. to 1 p.m. Shifts are 8-hour long.)
• Previous experience in communicating with customers.

You will enjoy working at IPF Digital if you value a truly international work environment where you can take responsibility for your tasks; you value a friendly and open work culture and good teamwork.We take care of our people by supporting an active and healthy lifestyle. We offer parking in Ülemiste City right next to the office, but you don't have to go to the office every day, because we offer the opportunity to work remotely part of the week. In case of emotional worries, we offer our employees an anonymous counselling service "Võõras Sõber". To keep our bodies healthy, we provide our employees either a sports compensation or health insurance.